Knowledge Management

Put every customer engagement to work for your business — no matter where it takes place.

What If I Told You

What if I told you

The ways your customers find and engage with information about your business has changed. Simple organic results are now replaced by intelligent answers in maps, apps, voice search tools, digital assistants, search engines, GPS systems, and social networks. These AI-powered services have created an entirely new channel where customers can engage with your business. Are you in control of these answers?

We help you manage the public facts about your business across the digital universe, so you can drive accurate, complete, and compelling experiences. On average, companies that invest in Digital Knowledge Management receive 49% more views after 12 months.

The Value of Digital Knowledge Management:

  • Brand Consistency & Control
  • Discoverability
  • Operational Efficiency
  • Customer Experience

We'll help you manage public facts about your business across the digital universe.

Benefits of Knowledge Management

Drive more business online and off

Increase Visibility

Single Source of Truth

Your centralized hub to manage all the facts consumers seek about your people, places, and products — from locations, holiday hours, and in-store promotions to parking entrances and professional credentials.

Direct Marketing

Control Public Facts

Get found. Everywhere.
Maintain accuracy in search results, update key information rapidly, and power unique, diverse experiences with consistent information everywhere consumers can find you.

Measure Your Success

Bring customer interactions into focus everywhere they occur. We can show you a true picture of your performance across sites, platforms, and devices as well as how you rank in search and how likely consumers are to choose your business.

Customer Engagement

Generate authentic reviews directly from your customers, which you can add to your website to star in today’s new search experiences. Monitor, respond to reviews, and win more business from intelligent reviews search.

Knowledge Management Plans

Starter

$ 95 per month
  • $450 SETUP FEE
  • Knowledge Manager
  • Listings Synchronization
  • Publisher Suggestions
  • Knowledge Assistant
  • Scheduled Updates
  • Geocoding
  • Listing Analytics
  • Premium Salem Central Listing
  • Duplicate Suppression
  • Review Monitoring
  • Social Page Posting
  • Sentiment Analysis
  • Intelligent Review Response
  • Google Q & A
  • Competitive Intelligence
  • Review Generation
  • Review Publishing
  • Review Insights
Good

Professional

$ 245 per month
  • $750 SETUP FEE
  • Knowledge Manager
  • Listings Synchronization
  • Publisher Suggestions
  • Knowledge Assistant
  • Scheduled Updates
  • Geocoding
  • Listing Analytics
  • Premium Salem Central Listing
  • Duplicate Suppression
  • Review Monitoring
  • Social Page Posting
  • Sentiment Analysis
  • Intelligent Review Response
  • Google Q & A
  • Competitive Intelligence
  • Review Generation
  • Review Publishing
  • Review Insights
Better

Ultimate

$ 475 per month
  • $1,250 SETUP FEE
  • Knowledge Manager
  • Listings Synchronization
  • Publisher Suggestions
  • Knowledge Assistant
  • Scheduled Updates
  • Geocoding
  • Listing Analytics
  • Premium Salem Central Listing
  • Duplicate Suppression
  • Review Monitoring
  • Social Page Posting
  • Sentiment Analysis
  • Intelligent Review Response
  • Google Q & A
  • Competitive Intelligence
  • Review Generation
  • Review Publishing
  • Review Insights
Best
Hire A Nerd

Let's Get Started

Every website project includes at least one problem that needs to be solved. Identifying these issues in the beginning will help ensure that we stay on task and meet your expectations. We encourage you to complete our Project Inquiry form so we can start a conversation.